Specifically, you would be responsible for performing the following tasks to the highest standards
As an Accounting Clerk, you would be responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner
Research and resolve guest billing disputes in a timely, friendly and efficient manner
Prepare and complete all month-end responsibilities, including but not limited to, preparing reports and setting up late bills
Prepare and post daily receivables from event contracts and balance totals to the General Ledger
Coordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature
Review all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely manner
Prepare journal entries
Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, facsimile, mail, etc.)
What are we looking for?
Specifically, We Look For Demonstration Of These Values
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes: