Identify and reach potential clients to offer Route Mobile products and services.
Monitor existing client needs and opportunities to appropriately cross-sell products.
Observe and understand Industry behaviour/trends.
Monitor competitor offers and products.
Maintain & develop relationships with potential leads and clients.
Update sales data with the opportunity pipeline and respective status of various leads.
Reply to requests or questions from clients in timely manner to ensure healthy impact on both sides.
Monitor daily/weekly/yearly SMS & Voice traffic of existing clients for positive/negative warning signals.
Contact key clients based on warning signs and forecast to avoid any revenue leakage or capitalize on new revenue
Liaise internally with other departments for product or price updates
Coordinate with client and internal departments to assist with implementation & technical set up including customization requests.
Coordinate with finance on receipt of purchase to ensure setup and implementation of solutions.
Provide escalation support to clients virtually or on premises
Ensure healthy revenues & payment cycles are maintained by customers
Experience in dealing with Enterprise Customers from sectors like Telecom/ Mobile VAS / Mobile APPs / Mobile Software / Messaging
Excellent communication skills (written & verbal) in English.
Good communication skills (verbal) in the respective local language.
Should possess clarity of thought and ability to present proposal to customers in a crisp manner.
Strong customer interaction & negotiation skills
Ability to drive the sales for the region at independent level