Define and implement bonus and incentive schemes for importers (qualitative and quantitative).
KPI controlling and reporting, including Aftersales business analyses and potential calculation.
Steering of overall Aftersales budgeting and forecasts incl. escalation in case of deviation from budget in cooperation with Area Managers and in coordination with central controlling.
Monitor and recommend market and brand adequate price positioning while ensuring an agreed average GP level.
Observe activities of other premium manufacturers as well as the activities of relevant OEM and OES.
Ensure a vehicle age segment adequate retention rate.
Implement / deploy existing and develop new tools and concepts generating a sustainable growth in retention.
Accessories / lifestyle.
4th Level / Business with Independent Repairers.
Body & Paint: Ensure the serviceability of accident cars within the companys Group network or with the companys Group approved workshops.
University degree, preferable in Economy, Business Administration or Industrial Engineering and Management or similar education.
Experience in the automotive Aftersales industry with a premium would be added advantage.
Well-developed analytical, presentation, organizational and time management skills.