Description

JOB SUMMARY

Run Demand Review meeting for his/her own markets and ensure demand driven S&OP approach.
Run Supply Planning and confirm replenishment plans and place orders for local 3rd party suppliers to ensure availability.
Manage in market logistics to ensure inbound supply and distribution to meet customer service goals.
Support replenishment planning for global supply from AbbVie sites and 3rd party suppliers managed HUB’s.
Place orders in Vlog and local market system and update as needed with changes and confirmations.
Identify and support the resolution of potential customer service issues.
Monitor and report actual stock outs, help identify potential low or excess stock positions, and support the resolution of potential issues to avoid service issues or scrapping.
Provide market supply chain support to product launch planning & discontinuations
Supervisory responsibility: (if applicable)

NA

KEY DUTIES AND RESPONSIBILITIES: Describe scope:

Run Demand Review forums for his/her respective markets to ensure a proper demand driven S&OP approach. (20%)

Track IMK & TMK Forecast accuracy and perform a gap analysis to improve forecast.
Update demand tools with actuals and updates IMK to be ready for demand review meetings.
Run demand review meetings and challenge commercial teams on getting more in dept market intelligence.
Input to the Sales and Operations Planning Process, with executive level commentary as to the cycle to cycle movement in demand volumes across the planning horizon.
Clear understanding of upside and downside risks to forecasted demand volumes and identification and execution of mitigating actions.
Support with TMK variance analysis driven by changes in sales phasing
Preparation of data and reports on demand volumes to assist the commercial teams in decision making and improve the quality of submitted forecasts.
Monitor performance and KPI’s as applicable

Manage in market logistics to ensure inbound supply and distribution to meet customer service goals. (20%)

Ensure all market specific importation requirements are understood and incorporated into the Master Shipping Instructions.
Develop proactive and reactive solutions to any nuance problems that arise, so that no delays are experienced in importation process.
Ensure all temperature compliance requirements are understood and appropriate action driven through central distribution team.
Support temperature excursion process to minimize risk of product loss due to un-intended excursions experienced.
Track the delivery of orders into the market, managing any regulatory issues as well as the physical logistics.
Monitor inventory and outbound logistics to customers, and the management and shelf life of inventories.
Act as local contact with local warehouse management, tracking performance and resolving issues.
Measure and report market OTIF and track actions for improvement.

Ensure proper Supply Planning and confirm replenishment plans and place orders for local 3rd party suppliers to ensure availability. (10%)

Plan replenishment for locally 3rd party supply that is not managed by GSC, based on forecast demand to calculate net requirements and place orders.
Work with local procurement team to monitor supplier performance and agree lead time and order quantity parameters for use in replenishment planning.
Create orders in local system and issue to local 3rd party suppliers.
Work with 3rd party suppliers to ensure on time supply and manage issues.

Support replenishment planning for global supply from Allergan sites and 3rd party suppliers managed by GSC. (10%)

Ensure market inventory and purchase order data are up to date and correct (e.g. PO receipts and confirmation updates) and uploaded to Infor.
Review and agree inventory planning parameters calculated by GSC, with particular attention to any market specific characteristics that might impact planning strategy or parameters.
Review and confirm replenishment plans calculated by GSC for the market, with focus on any factors not captured in the Infor planning.
Place orders in Vlog and local market system and update as needed with changes and confirmations. (10%)

Place order in Vlog in line with the agreed replenishment orders.
Place orders in local system in line with agreed replenishment orders.
Raise order change requests and update orders as appropriate if approved.
Escalate any issues with codes or parameters in entering orders to GSC.

Identify and support the resolution of potential customer service issues. (15%)

Review market stock and orders position to identify any stock outs, and work with Global Demand Manager, S&M and management team to resolve and minimize impact.
Respond to Infor inventory alerts to amend orders or action excess inventory to address potential issues. Communicate any potential issues to local management team.
Attend and input to weekly Customer Service reviews providing clear and prioritized summary of issues for market.
Monitor and report actual stock outs, help identify potential low or excess stock positions, and support the resolution of potential issues to avoid service issues or scrapping. (10%)

Weekly reporting of out of stocks with comments on impacts and resolution.
Review monthly reports of projected out of stocks from GSC, and manage actions to avoid or mitigate.
Review excess stock reports and produce action plans to reduce e.g. order changes, repacking, working with Demand Manager on opportunities to increase demand.
Report potential scrapping and actions to mitigate this.
Ensure monthly stock reconciliations (Actual physical stock versus Expected stock)

Provide market supply chain support to product launch planning, discontinuations. (5%)

Work with Commercial team and Launch Lead regarding new product launches. Plan initial stock builds with GSC and confirm initial purchase orders. Support launch planning updating with stock availability and expediting order parameter and order changes with GSC dependent on product performance.
Work with commercial to identify discontinued and use up products and support communication with GSC.
Assessing supply situation, and input to feasibility and costs to serve in PAR process.

EDUCATION & EXPERIENCE

Mandatory:

Bachelor’s degree
3+ years Supply Chain Operations and Demand Planning experience
1+ year working in an international business environment
Logistics and order management experience with large numbers of SKUs
Good understanding of pharmaceutical business

Discretionary:

Degree Pharmaceutical
Pharmaceutical Commercial Operations experience
A recognized professional qualification in a supply chain discipline
International logistics and inventory management expertise
Process Improvement and Lean Six Sigma
SAP, JDA, DX Dashboard experience / knowledge desirable
Very good interpersonal and communication skills
Ability to handle confidential information
MS Office advanced user
Ability to work in a fast-paced team environment
Strong character with ability to lead

Location